Frequently Asked Questions
Common questions about our garment alteration services
We offer comprehensive garment alteration services including hem adjustments, waist modifications, sleeve alterations, take-in and let-out services, and complete suit and dress fitting. Our services cover formal wear, casual clothing, and special occasion garments. We work with all types of fabrics and garment styles.
Standard alterations typically take 3 to 5 business days depending on the complexity of the work. Rush services are available for urgent needs with faster turnaround times (24-48 hours). We'll provide an estimated completion date when you drop off your garments, and we'll notify you if there are any delays.
Pricing varies based on the type and complexity of alterations needed. Basic hemming starts from $25 AUD, while comprehensive fitting services range from $45 to $85 AUD. All prices include GST where applicable. We provide detailed written quotes during your consultation to ensure transparency, and there are no hidden fees.
Yes, we encourage consultations for all alteration projects. During your visit, we'll examine your garments, discuss your fitting preferences, and provide recommendations. Consultations help ensure we understand your expectations before beginning work. Walk-ins are welcome, but appointments are recommended for complex alterations.
We use premium threads and professional-grade equipment to ensure durability and longevity. Thread colours are matched to your garments, and we maintain inventory of various thread types to accommodate different fabric weights and textures. All materials are chosen to maintain the integrity and appearance of your garments.
We stand behind our workmanship and offer quality assurance on all alterations in accordance with Australian Consumer Law. If you're not satisfied with the results, we'll make adjustments to ensure the fit meets your expectations. We aim for customer satisfaction with every project, and our services come with statutory guarantees under the ACL.
What types of alterations do you provide?
We offer comprehensive garment alteration services including hem adjustments, waist modifications, sleeve alterations, take-in and let-out services, and complete suit and dress fitting. Our services cover formal wear, casual clothing, and special occasion garments.
What is the typical turnaround time?
Standard alterations typically take 3 to 5 business days depending on the complexity of the work. Rush services are available for urgent needs with faster turnaround times. We'll provide an estimated completion date when you drop off your garments.
What are your pricing options?
Pricing varies based on the type and complexity of alterations needed. Basic hemming starts from $25, while comprehensive fitting services range from $45 to $85. We provide detailed quotes during your consultation to ensure transparency.
Can I schedule a consultation before alterations?
Yes, we encourage consultations for all alteration projects. During your visit, we'll examine your garments, discuss your fitting preferences, and provide recommendations. Consultations help ensure we understand your expectations before beginning work.
What quality of materials do you use?
We use premium threads and professional-grade equipment to ensure durability and longevity. Thread colors are matched to your garments, and we maintain inventory of various thread types to accommodate different fabric weights and textures.